Privacy Policy
Effective Date: April 2026
Introduction
Golden Key Realty Group ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information about you.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Property Information: Property address, home value estimates, and details about properties you're interested in
- Communication Preferences: How you prefer to receive communications (phone, email, SMS)
- Website Data: Pages visited, click patterns, and device information for analytics purposes
How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide real estate services and respond to your inquiries
- To send property listings, market updates, and real estate information
- To schedule showings, consultations, and appointments
- To send appointment reminders and schedule updates
- To analyze website performance and improve user experience
- To comply with legal obligations and protect against fraud
SMS Communications
SMS Opt-In Disclosure: By providing your phone number and agreeing to receive SMS communications, you explicitly consent to receive text messages from Golden Key Realty Group. We use SMS to:
- Confirm appointment schedules and showings
- Send appointment reminders and timing updates
- Notify you of schedule changes or new property listings
- Provide quick responses to your real estate questions
SMS Opt-Out Instructions: You can cancel SMS service at any time by replying "STOP" to any text message from us. We will honor your request within 24 hours. To request assistance, text "HELP" and we will provide guidance on managing your SMS preferences.
Message and Data Rates: Message and data rates may apply depending on your wireless service plan. Carriers are not liable for delayed or undelivered messages. Message frequency may vary based on your activity and communication preferences. You are responsible for maintaining an active phone number and notify us of any changes.
How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:
- Service Providers: Third parties who assist us in providing services (e.g., CRM platforms, communication tools)
- Legal Requirements: Law enforcement or government agencies when required by law
- Business Partners: Real estate partners, lenders, or title companies necessary to complete transactions
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your information
- The right to opt-out of marketing communications
- The right to request a copy of your information in a portable format
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or want to update your information preferences, please contact us:
Golden Key Realty Group
37459 Ultima Plaza Blvd, Suite 128
Prairieville, LA 70769
Phone: 225-255-1132
Email: info@gkrealtygrp.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.